• Make better informed buying decisions from a database of customers’ characteristics
• Will show how the impact of their own image and grooming affect sales, after sales and customer relations
• Teach attendees (in fashion retail) how to recognise customers’ bodyshapes and select appropriate clothing styles for them
• Teach attendees (in fashion retail) how to recognise proportional issues in order to give knowledgeable advice
• Show attendees (in fashion retail) how they can sell ‘capsule wardrobes’ to customers, and not just one item
• In fashion retail, show how to help customers to follow fashion whatever their age, lifestyle, personality or budget through key items and accessories
• Will help attendees create in-store and external media interest in new initiatives – customer evenings, mailshots etc.

‘Our clients range from tier one corporates such as HSBC, Eversheds, BUPA, British Airways and premier Business Schools including, Cranfield School of Management, Leeds and Durham Business Schools plus numerous SME’s and individual entrepreneurs, business coaches and independent professionals.